The questions directors ask.

You send one email. Finstem Accountants contacts the existing accountant for professional clearance, collects the records and sets everything up in cloud accounting software. The filings due in that window are planned for before the records move.

No. A switch can happen at any point in the year. Finstem picks up whatever is in progress, tracks any deadline in the handover, and agrees with the previous accountant who completes what.

Only to approve the agent authorisations, one for each tax the company is registered for. After that Finstem Accountants is registered as the company’s agent and handles HMRC correspondence, filings and queries on its behalf.

No. Finstem Accountants is a Xero Partner and works with QuickBooks and FreeAgent too. A company already on one of them stays where it is. A company on spreadsheets is set up and moved across as part of the switch.

Limited companies only. Directors’ own self-assessment returns are part of the work because they follow from the company. Finstem does not act for sole traders, partnerships or LLPs.

Whatever the quotation lists: usually the statutory accounts, the CT600, the directors’ self-assessment, VAT returns, payroll and the confirmation statement. Bookkeeping and management accounts are added where the company needs them. Every engagement is scoped after the discovery call and set out in writing before any work starts.

The person on the discovery call is the person who prepares, reviews and files the work. Finstem Accountants acts for limited companies only, so the accounts, the CT600 and the directors’ returns come from the same figures. Replies come within one working day and the fee is agreed in writing before anything starts.

No. Finstem Accountants acts for companies anywhere in England and Wales. Most of the work happens in Xero, QuickBooks or FreeAgent, on the phone and on WhatsApp, and Huw meets clients near Oswestry in person where that helps.

Within one working day. Every message goes to the same person, so nothing has to be explained twice.

A 20-minute conversation about the company, what it needs and what is not working at the moment. Finstem then comes back with a recommendation and a fixed monthly fee, quoted in writing. No obligation.

Because the right fee depends on the company, and a 20-minute call is the quickest way to find that out. A price published before the call would either be too high or leave something out. After it, Finstem sends a written quotation for the work described, and that is the fee paid.

No. The fee in the quotation is the fee paid. Anything outside the agreed scope, such as a one-off piece of work, is quoted separately in writing before it starts.

Yes. A one-off piece of work, such as a set of overdue accounts or a single CT600, is scoped on the same 20-minute call and quoted in writing.

Yes. Finstem Accountants is licensed and supervised by the Association of Accounting Technicians, licence number 1009866, including for anti-money laundering. The company is registered at Companies House as number 16803940 and with the ICO as ZC109491.

Yes. Finstem Accountants is registered with the Information Commissioner’s Office, registration ZC109491, and handles client data under UK GDPR. Records are kept in the company’s own cloud accounting software, and the privacy policy sets out what is held and why.

Where the rules allow, yes. Salary and dividends, expenses, capital allowances, pension contributions and the timing of purchases are reviewed before the year end, while they can still change the bill. What was decided and why is put in writing.

Annual accounts and a confirmation statement to Companies House, and a CT600 to HMRC. VAT returns and payroll submissions follow through the year where they apply, and directors usually have a self-assessment return too. Finstem tracks and files every one of these.

Making Tax Digital means keeping records digitally and filing through compatible software. For the company itself the part that applies is VAT, and every VAT-registered company is already in it. Directors with rental or self-employed income above the threshold are in Making Tax Digital for Income Tax from April 2026. Finstem keeps the records in Xero, QuickBooks or FreeAgent, which are all compatible, and files the returns.

Get in touch straight away. Finstem finds out what is outstanding, what penalties are running, and what has to go in first to stop them growing. The backlog is then cleared in order, oldest first, and every remaining deadline goes on the calendar.